Frequently asked questions

Ordering

How much notice do I need to give to place an order?


For cupcakes ordered on the website, 2 business days are required prior to pickup/delivery. For buttercream cakes ordered on the website, 3 business days are required prior ro pickup/delivery. For wedding cakes and novelty cakes, please send an enquiry through the 'Contact Me' page.




Can we have a sample of your cake before ordering?


Samples are only given during bridal consultations





Shipping

Do you post/deliver internationally?


Sadly, no. We are based in London, United Kingdom and cannot ship out of the country just yet :) All orders are sent in person without any courier help to ensure quality and freshness of baked goods! Delivery areas include: - Areas within 5 mile radius of business address (Beckton, London)




Do I have to pick up the cake or do you deliver?


Cakes can be delivered within a 5 mile radius at an extra cost





Pricing

How much do you charge for novelty cakes?


All the prices for novelty cakes depend on the size and the design of the cake. Please get in contact for more information





Flavours

Is everything on your cakes edible?


Unless stated otherwise, everything on the cake is edible




What if I want a flavour that isn't listed on your flavour page?


If there's a specific flavour, or a mixture of flavours that you would like me to use please get in contact to see if it can be done




Can you make picture cakes?


Yes. Please send an enquiry through the 'Contact Me' page for more information.





SHOP:

OPENING HOURS:

Mon - Fri: 9am - 6pm   ​​
Saturday: 10am - 6pm
Sunday: Closed

ADDRESS:

Beckton, London, UK

© 2020 by Cakealicious. Proudly created by Joanne Nworgu (Dijotal VA)

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